Privacy Policy

Last updated: 14 July 2026

This Privacy Policy explains how Skin Project Pvt. Ltd. ("Skin Project", "Lumisca", "we", "us"), the operator of lumisca.co (the "Site"), collects, uses, shares, and protects your personal information when you visit or buy from us. For the purposes of applicable data-protection law, Skin Project is the data controller of your personal information. Our Site is powered by Shopify, which processes information on our behalf to provide the store.

Information we collect

  • Contact & order details — name, email, phone, billing and shipping address.
  • Payment information — processed securely by our payment providers; we do not store full card numbers.
  • Account information — if you create an account, your login and preferences.
  • Transaction information — items viewed, saved, purchased, returned, or exchanged.
  • Technical & usage information — IP address, device and browser data, and how you use the Site, collected through cookies and similar technologies.

How we use your information

To process and fulfil your orders and payments; to provide customer support; to send order and account updates; to send marketing and offers where you have opted in (you can unsubscribe at any time); to personalise and improve the Site; and for security, fraud prevention, and to meet our legal obligations.

Cookies

We use cookies and similar technologies to run the Site, remember your preferences, understand usage, and support marketing. You can manage or refuse cookies through your browser settings or, where shown, our on-site cookie controls; some features may not work if cookies are disabled.

How we share information

We share personal information only as needed to run our business: with Shopify (our store platform), payment processors, shipping and fulfilment partners, and analytics and marketing providers who act on our instructions; when you ask us to; to comply with law or valid legal process; and in connection with a business transfer. We do not sell your personal information for money.

International transfers

We are based in India and ship worldwide, so your information may be transferred to, stored, and processed outside your country of residence. Where we transfer personal information out of the UK or European Economic Area, we rely on recognised safeguards such as the applicable Standard Contractual Clauses.

Your rights

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information; to object to or restrict certain processing; and to withdraw consent. If you are in the UK or EEA, you also have the right to lodge a complaint with your local data-protection authority. If you are in the United States, depending on your state you may have the right to access, delete, correct, and opt out of the "sale" or "sharing" of your personal information for targeted advertising — see Your Privacy Choices. To exercise any right, contact us at the address below; we will respond as required by law and will not discriminate against you for exercising your rights.

Retention & security

We keep personal information only as long as needed to provide the Site, meet legal obligations, and resolve disputes. We use commercially reasonable safeguards to protect it, though no method of transmission or storage is completely secure.

Children

The Site is not directed to children, and we do not knowingly collect personal information from children under 16 (or the minimum age in your jurisdiction). If you believe a child has provided us information, please contact us and we will delete it.

Changes

We may update this Privacy Policy from time to time. We will post the revised version here and update the "Last updated" date.

Contact

Skin Project Pvt. Ltd. — Lumisca
Email: contact@lumisca.co
Registered office: 405, 4th Floor, Windfall, Sahar Plaza Complex, J.B. Nagar, Andheri–Kurla Road, Andheri East, Mumbai 400059, India.